FAQS

Frequently Asked Questions

Are your bags really handmade?

Yes! Every bag is cut and sewn in small batches by hand. Because of this, the exact placement of the fabric pattern on your bag may vary slightly from the photos - that's part of what makes each piece one of a kind.

What are your bags made of?

Our bags are made from durable cotton/canvas blend fabrics in traditional-inspired prints, fully lined on the inside for extra durability.

How long does shipping take?

Please allow 2-5 business days for your order to be handmade and prepared, followed by 7-15 business days of shipping depending on your location. See our Tracking Page for details.

Can I return or exchange my bag?

Yes, please see our Refund Policy for full details on returns and exchanges.

How do I clean my bag?

Spot clean with a damp cloth and mild soap. Avoid machine washing to protect the fabric print and shape of the bag.

Do you ship internationally?

Yes, we ship to many countries. Shipping options and estimated delivery times are shown at checkout.

How can I contact you?

Reach out any time through our Contact page - we're happy to help!